Curriculum
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1
Book Preview
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2
Introduction
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(Included in full purchase)
Introduction
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(Included in full purchase)
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3
Chapter 1 : Introduction to Modern Collaboration Technologies
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(Included in full purchase)
Introduction to Modern Collaboration Technologies
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(Included in full purchase)
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4
Chapter 2 : Understanding Cisco Collaboration Solutions
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(Included in full purchase)
Understanding Cisco Collaboration Solutions
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(Included in full purchase)
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5
Chapter 3 : Managing Endpoints and Users
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(Included in full purchase)
Managing Endpoints and Users
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(Included in full purchase)
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6
Chapter 4 : Mastering CUCM Call Control and Telephony Features
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(Included in full purchase)
Mastering CUCM Call Control and Telephony Features
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(Included in full purchase)
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7
Chapter 5 : Dial Plans - Basics to Advance
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(Included in full purchase)
Dial Plans - Basics to Advance
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(Included in full purchase)
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8
Chapter 6 : Media Resources, Conferencing, and AV Solutions
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(Included in full purchase)
Media Resources, Conferencing, and AV Solutions
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(Included in full purchase)
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9
Chapter 7 : Exploring Cisco Collaboration Cloud, Hybrid and Edge
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(Included in full purchase)
Exploring Cisco Collaboration Cloud, Hybrid and Edge
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(Included in full purchase)
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10
Chapter 8 : Understanding Signaling and Media Protocols
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(Included in full purchase)
Understanding Signaling and Media Protocols
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(Included in full purchase)
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11
Chapter 9 : Deep Dive - Signaling and Media Protocols
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(Included in full purchase)
Deep Dive - Signaling and Media Protocols
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(Included in full purchase)
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12
Chapter 10 : Security, Compliance and Recovery
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(Included in full purchase)
Security, Compliance and Recovery
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(Included in full purchase)
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13
Chapter 11 : Troubleshooting Techniques and Tools
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(Included in full purchase)
Troubleshooting Techniques and Tools
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(Included in full purchase)
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14
Chapter 12 : Automation and APIs in Cisco Collaboration
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(Included in full purchase)
Automation and APIs in Cisco Collaboration
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(Included in full purchase)
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15
Chapter 13 : Additional Resources and Emerging Trends
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(Included in full purchase)
Additional Resources and Emerging Trends
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(Included in full purchase)
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16
INDEX
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(Included in full purchase)
INDEX
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(Included in full purchase)
About the course
This comprehensive book is designed to help IT professionals master the complex landscape of Cisco Collaboration Infrastructure. It covers a wide range of topics, from the basics of collaboration technologies and deployment models to advanced concepts like dial plan configuration, media resources, and conferencing. The book also explores the Cisco Webex suite, hybrid solutions, and edge servers, providing readers with a holistic understanding of Cisco’s collaboration offerings. Readers will gain a deep understanding of signaling and media protocols, including SIP, RTP, and RTCP, as well as essential protocols like DTMF and fax over IP. The book also addresses security, compliance, and recovery strategies, ensuring that readers are well-equipped to handle the challenges of managing Cisco Collaboration Infrastructure in real-world scenarios. Throughout the book, practical examples and real-world insights are provided, along with an introduction to automation and APIs in the context of Cisco Collaboration solutions. By the end of this book, readers will have a comprehensive toolkit to excel in managing Cisco Collaboration Infrastructure, whether they are novice IT admins, professionals preparing for Cisco Collaboration exams, or experienced administrators looking to upgrade their skills. The book also includes additional resources and discusses emerging trends, ensuring that readers stay up-to-date with the latest developments in the field.
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About the Author
Lalit Pamnani holds a Bachelor’s degree in Commerce and numerous IT certifications, the most notable being the prestigious CCIE in Collaboration. He is currently employed at a large enterprise, managing all facets of its Collaboration Infrastructure. His passion for sharing knowledge is evident through his active blog, where he provides detailed guides on various collaboration technologies. His expertise has earned him recognition as a Cisco Champion for three consecutive years, and in 2021, his blog was honored among the Top 25 in the IT Blog Awards by Cisco.